Knowledgebase
Where to put download link available in installation guide to download the application on monitored phone?
Posted by Admin Truehelpdesk on 11 March 2013 12:41 PM

To download the application installer file, please make sure you are entering the URL in the browser’s ADDRESS BAR not in the SEARCH BAR of any search engine in the browser. You are supposed to manually type the URLs in this address bar in order to be able to download the application.

If, on the other hand, you type in the URL in the search bar of any search engine instead of browser’s address bar, then you will only be redirected to the search results page with searched website links and no application file will download.

Please refer the image below to see the address & search bars of Android browser. The bar highlighted in GREEN is the ADDRESS BAR and bar in RED is SEARCH BAR.

                                  

(152 votes)
This article was helpful
This article was not helpful

Help Desk Software by Kayako Fusion