Knowledgebase
Refund Policy for Android/Windows PC
Posted by Admin Truehelpdesk on 06 December 2013 12:31 PM

Pre-Installation refund policy:

MobiStealth offers a One Month pre-installation money back guarantee. This guarantee will be applicable in following cases:

-          If the customer is unable to install MobiStealth successfully

-          If the customer is unable to gain access of the phone/computer that is to be monitored

Post-Installation refund policy:

MobiStealth offers a 15 days post Installation money back guarantee. If there is an issue with the functionality of the MobiStealth product on your Phone/Computer then our support staff will work with you to resolve the issue. The customer is required to report the issue within 05 days of installing MobiStealth. If we are unable to resolve the issue reported subsequent to the installation of MobiStealth, then a refund will be issued.

However, the customer bears the responsibility of installation of software on the target Phone/Computer that needs to be monitored. Additionally, in the event a purchase is made under the false assumption that physical access is not needed to install the software on the target/monitored Phone/Computer, Mobistealth is not liable to issue any refund.

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